Terms of Service

Standard Terms & Conditions:

 

  • Standard Preparation Time: 60 minutes. This may vary based on order type and time
  • Minimum Delivery Time: 30 to 60 mins post preparation based on distance
  • Maximum Delivery Distance: 5km Radius from the restaurant
  • Minimum Order Value is applicable for delivery orders only
  • Taxes, Packaging and Delivery Charges will be levied additionally as applicable
  • Items mentioned in the menu will be delivered subject to availability
  • Orders can be placed online and offline as per convenience
  • Items once ordered can’t be cancelled and paid amount will not be refunded
  • The paid amount for orders cancelled by restaurant will be refunded within 5 working days

 

Pricing Policy


Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. Mirchi Pepper reserve the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer. Prices are subject to change without advance notice.


All prices on this web site are given in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument.

 

Out of Stock Situations


Our endeavor is to ensure that all products listed on the site are available in stock for dispatch to the customer. However in case this in not available for any reason, we will contact you within 15 minutes and give you the option to exchange or cancel the order based on your convenience.